Health
Patient outreach that respects your list and your time
Reduce no-shows with appointment reminders, follow up after visits, and share wellness content with the right patients — on email or WhatsApp. Segment by appointment type, location, or last visit date.
- API-triggered appointment reminders
- WhatsApp reminders patients actually read
- Segmentation by visit history
The trap
Sound familiar?
Legacy tools bill you for the whole list — even the contacts you never message.
No-shows cost revenue and block slots other patients need.
Manual reminder calls consume front-desk hours every morning.
Generic health newsletters go to patients who only visit once a year.
Why bip fits
Built for how you send
API-triggered appointment reminders
Trigger a reminder 24 hours before an appointment from your scheduling system via API. Cancel if the patient reschedules.
WhatsApp reminders patients actually read
Send confirmations and day-before reminders on WhatsApp with approved templates and mapped patient fields.
Segmentation by visit history
Filter by appointment type, provider, location, or last visit date. Reach only the patients who need this message.
Recurring wellness campaigns
Run a monthly wellness tip or seasonal flu-shot reminder. The audience rebuilds before each send.
Pay per send, not per patient
Keep your entire patient base on file for free. You pay per reminder that goes out, never for patients who visit once a year and sit quiet.
Delivery and read receipts
Know a reminder was delivered and read before the appointment — WhatsApp read receipts and open events post to each patient in real time.
The plays
Campaigns your team can copy
P / 1
The 24-hour reminder
Booking confirmed in your scheduler, reminder queued in BIP with a delay that lands 24 hours before the slot. Reschedule? The cancel call clears it and the new booking queues a fresh one.
P / 2
The six-month recall
Patients whose "last visit" passed six months get a recall message with a booking link — the relative date rolls daily, so the play maintains itself while the front desk answers phones.
P / 3
The seasonal campaign
When flu season opens, one campaign to patients 60+ within 10 km of the clinic: vaccines in stock, walk-ins welcome Saturday. Local, relevant, done before lunch.
Automated appointment reminder on WhatsApp
A dental clinic connects its scheduling software to BIP. When a patient books a cleaning, the API triggers a WhatsApp reminder 24 hours before with the patient's name, time, and office address. If they reschedule, the reminder cancels automatically — no duplicate message, no wasted send.
Related
Delay-and-cancel play
Trigger from your store, wait the delay, cancel free if they buy.
Exploreendpoints: trigger + cancel
2
for canceled sends
$0
Birthday play
Day-and-month matching plus a daily campaign. Set and forget.
Explorecampaign, set once
1
sends: matches only
daily
API
Create a lead and fire a campaign in one call.
Explorecall to create + trigger
1
for canceled sends
$0
WhatsApp
Approved templates and bulk sends.
Exploremarkup over Meta rates
0%
panel for both channels
1
Segmentation
Nested filters, behavior, and geo radius.
Explorecriteria types
11
levels of nesting
3
Campaigns
One-time, recurring, and API-triggered sends.
Exploreways to send
3
webhooks per send
3
Common questions
Can’t find the answer you’re looking for? Talk to our team — a human replies.
How is patient communication kept respectful?
You define the fields — appointment type, provider, last visit — and patients control their preferences per channel and topic, with a secure self-service portal in every email.
What do WhatsApp reminders look like?
Reminders use Meta-approved WhatsApp templates with the patient’s name, time, and address mapped as variables — professional, consistent, and opt-out aware.
What happens when appointments move?
Canceled reminders are never charged. A rescheduled appointment costs one send — the one that actually reminds.
Cut no-shows with your first reminder campaign
1,000 free sends every month · no credit card